Resets and Download requests are per application / license and can be made by the customer via their Data 7 customer account. For example A PC crash which needs to be rebuilt etc.Ī Software Download' request may also be required if 'Download Protection' was not purchased at the time
This will only be performed / allowed if the customer in unable to deactivate the product themselves and the purchased application it not useable. If, under certain circumstances, a customer needs to re-activate any Data 7 applications before or without deactivating it first, then the customer can request an Activation Reset' from our support team. This can be achieved by firstly deactivating the application from the machine or PC user account it's activated on and reactivating on the same or another PC. Moving the license between devices The purchased license / application DOES allow the customer to move the purchased Data 7 application at any time, and as many times as needed. A permanent Internet connection is required at all times for all Data 7 embroidery applications to run. If the application is unable to communicate to the verification servers, then it will inform the user and wait until a suitable connection is available before the software can be used. a previously removed device through a reset request, it will be deactivated on said device and will not run. If any application is found to be used on devices not authorised e.g. Via communicating to our verification servers over the internet. This can be a different device(s) / machine(s) to the purchased application as described above.Īpplication License verification Each Data 7 application purchased is linked to one Data 7 user account / email, the end user license(s) are validated upon each activation, deactivation and regularly during the use of all applications. Each purchase of this Data 7 application entitles the customer to a single end user license.Įach license entitles the customer to install the purchased Data 7 application on a maximum of '2' different machine(s) / device(s) at anyone one time however, it may NOT be used concurrently and/as it may only be used by the person buying the license.Īny applications that are included free with the purchase of this application also entitles the customer to a single end user license for this free Data 7 application and allows the customer to install this, the free Data 7 application, on a maximum of '1' machine(s) / device(s) at anyone one time.
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